More jobs:
Sales Support Specialist
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-03-05
Listing for:
TEEMA
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
We are seeking a Customer / Sales Support Specialist to lead the daily operations of our Customer Support Team. This is a critical role supporting both sales and operations, ensuring an exceptional customer experience while helping drive recurring service revenue.
You will oversee support and maintenance contracts, manage vendor relationships, assist with quoting and renewals, and identify additional service opportunities.
Key Responsibilities
- Prepare estimates and customer quotes
- Manage vendor and distributor relationships
- Oversee annual customer contract renewals
- Support and manage the Customer Service Desk
- Administer support and maintenance agreements
- Identify additional service and revenue opportunities
- Coordinate internal and external resources to support customer needs
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