Tier II Escalations Support Specialist
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-06-02
Listing for:
Goldman Sachs Group, Inc.
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Goldman Sachs Group, Inc. is seeking a Tier II Customer Support Specialist for its Marcus division in Richardson, TX. This role involves managing complex customer inquiries and partnering with cross-functional teams for resolution. The successful candidate will have strong customer-facing experience, analytical skills, and proven problem-solving abilities.
This position operates under a hybrid model, requiring three days per week in the office, ensuring high-quality customer service is delivered effectively.
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