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Senior Escalations Specialist - Customer Support
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-06-03
Listing for:
Goldman Sachs
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Goldman Sachs is seeking a Tier II Customer Support Specialist in Richardson, TX. This role involves managing customer calls and inquiries, ensuring high-quality resolutions for complex issues.
Candidates should have at least 2 years of experience in a customer-facing role and exceptional problem-solving skills. This position operates under a hybrid model, requiring in-office attendance three days a week.
You will collaborate with teams to improve processes while maintaining a strong focus on customer satisfaction.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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