Front Desk Assistant

Job Summary

The Front Desk Assistant works as part of a customer service team within University Housing. This position provides high-quality customer service while supporting daily housing operations. The Front Desk Assistant assists residents in person, by phone, and via email; performs administrative and operational tasks; and helps create a welcoming residential environment.

High school graduate or equivalent. A minimum of six months of office and/or customer service experience.

Basic computer skills, including Microsoft Office - Word, Outlook, Excel.

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

• Will greet and provide excellent customer service at a front desk of a University Housing building.
• Provide in-person, phone, and email customer service related to Housing and resident needs.
• Work will include checking in residents, receiving and delivering packages/mail, and assisting with general inquiries of residents.
• Ability to lift up to 50 pounds.
• Administrative tasks.
• Conduct building escorts and building inspections.
• Assist with move-in operations.
• Other duties as assigned.

Ability to sit, stand, and walk for extended periods during assigned shifts. Ability to lift, carry, push, or pull items weighing up to 50 pounds (e.g., packages, supplies, move-in materials).

Work is conducted in-person and on-site. The division of student affairs promotes and encourages student engagement and belonging. We accomplish this through in-person interactions with students.

UT Dallas is an Equal Opportunity Employer that fosters an employee-friendly work environment and offers a comprehensive benefits package, including:

• Competitive salary
• Tuition benefits
• Internal training and development opportunities
• Medical insurance - 100% paid employee-only coverage for full-time employees
• Dental insurance
• Vision insurance
• Long-term and short-term disability coverage
• Multiple retirement plan options
• Generous paid time off
• Paid holidays

All UT Dallas employees also have access to a variety of professional development resources, including memberships to Academic Impressions
, Linked In Learning
, and participation in the UT Dallas Bright Leaders Program
. For full details, visit:
(Use the "Apply for this Job" box below)./

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education.

The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator
. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator
.