Customer Success Specialist – Telecom Onboarding
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-07-20
Listing for:
SBA Network Services, LLC
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, CRM System
Job Description & How to Apply Below
SBA Communications is seeking a Customer Success Representative to manage client relationships and onboarding across Managed WiFi, DAS, and Fiber deployments. You will serve as the client advocate, escalate issues, and drive satisfaction with cross-functional teams.
Ideal candidates have 3–5 years in customer success in telecom, strong communication, and CRM proficiency. This role involves coordinating onboarding and maintaining clear status reports to ensure project milestones are met.
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