Health Member Advocate - Phone Support Specialist
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-07-23
Listing for:
Health Care Service Corp.
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Health Care Service Corp. is seeking a call center specialist to handle telephone and written inquiries from members and physicians in a fast paced environment. Training occurs onsite at our Richardson, TX HQ, with potential to work remotely after training.
The role emphasizes research to provide accurate information, heavy phone time (85–90%), and strong communication and organizational skills to support health plan members and providers.
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