Senior Account Resolution & Retention Specialist
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-07-25
Listing for:
Service Experts LLC
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Service Experts Heating & Air Conditioning in Richardson, TX is seeking a Customer Resolution Specialist to handle escalated service requests, bookings, complaints, and billing inquiries with professionalism.
You will support contact center agents, de-escalate issues, and apply retention strategies to protect customer accounts while coordinating with back-office teams on transfers and payments.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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