More jobs:
Deposits Complaints Investigator
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-08-07
Listing for:
The Goldman Sachs Group
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Marcus by Goldman Sachs, the online consumer banking arm of Goldman Sachs, is seeking a Complaints Specialist to investigate and resolve escalated US Deposits customer complaints. You will be the primary point of contact throughout the lifecycle, coordinating with internal teams to gather information and drive timely resolution.
The role calls for strong analytical and problem-solving skills, excellent written and verbal communication, and meticulous attention to detail, while balancing multiple
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