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Guest Experience Specialist

Job in Richardson, Dallas County, Texas, 75080, USA
Listing for: ESA Management, LLC
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 19000 - 21000 USD Yearly USD 19000.00 21000.00 YEAR
Job Description & How to Apply Below

Extended Stay America is seeking a Guest Services Representative to assist guests with check-in/check-out, answer phones, handle payments, and maintain front desk operations. The role includes processing reservations, managing cash and accounts, and ensuring daily safety and cleanliness standards are followed.

The position emphasizes high guest service levels, accurate reporting, and proactive engagement to upsell and convert inquiries into bookings while maintaining brand standards across

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