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Customer Experience Specialist — Equity
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-08-30
Listing for:
Thetrashgurus
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Downstream is seeking a Customer Experience Representative to own customer-facing work end to end: account check-ins, cart building, quotes, onboarding, and order changes in a fast-growing marketplace.
You'll learn our full catalog, work within a clear SLA framework, and be paid on your own measurable performance—not team averages—while earning a $50,000 base with a quarterly bonus up to 30% and a team collaboration bonus, based in Richardson, TX.
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