Franchise Relations & Support Specialist
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-09-02
Listing for:
GBC Food Services, LLC.
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
GBC Food Services, LLC. seeks a Franchise Relations Specialist to serve as the primary liaison between the company and its franchise partners.
In a call center environment, you will provide inbound and outbound support, triage operational issues, and deliver organizational updates. You will document, prioritize, and resolve or escalate franchisee concerns per SLAs, collaborating with Operations, Supply Chain, IT, and Marketing to drive timely resolutions and strengthen partner relationships.
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