Quality Coordinator III — Elevate Customer Experience
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-09-04
Listing for:
Service Experts LLC
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Service Experts LLC in Richardson, TX is seeking a Quality Coordinator to monitor inbound/outbound calls, assess agent demeanor, technical accuracy, and customer service performance.
You will audit emails, chats, and telephone interactions, lead calibration sessions, and identify service improvements to raise customer experience. This role reports to the Lead Quality Control Analyst and supports operational leadership.
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