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Franchise Relations & Support Specialist
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-09-08
Listing for:
GBC Food Services
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
GBC Food Services is seeking a Franchise Relations Specialist to serve as the primary liaison with franchise partners in a call center environment. You will handle inbound/outbound inquiries, triage operational issues, and document and escalate needs according to SLAs.
The role supports franchisees who speak Chin and/or Burmese, with language skills in either language highly preferred. This office-based or remote call center role requires coordination across Operations, Supply Chain, IT, and
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