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Franchise Support Specialist - Bilingual SLA Champion
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-09-09
Listing for:
Fresh Food Concepts, LLC
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
GBC Food Services, LLC seeks a Franchise Relations Specialist to serve as the primary liaison between the company and its franchise partners in a call center setting. The role includes inbound and outbound support, documenting and escalating issues per SLAs, and coordinating with Operations, IT, and Marketing to resolve concerns.
The position supports franchisees who speak Chin and/or Burmese, with language skills highly preferred.
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