Customer Service Representative

## Customer Service Representative Apply:
Hybrid:
Richardson, TX:
Full time:
Posted Today:
End Date:
November 16, 2026 (30+ days left to apply):
R0065999
** Why Join GEICO?
** At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge:
Great Company, Great Culture, Great Rewards, and Great Careers.
** Why Join GEICO?
** At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported, and proud to work here.

That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards, and Great Careers.
** Your Impact at GEICO
** As a Customer Service Representative , you will provide reassurance and solutions that make a difference in our customers’ lives. You will guide policyholders through coverage needs, policy changes, and billing inquiries while listening for needs they may not have voiced and recommending additional coverages and policies that help protect what matters most to them.
** What Makes This Opportunity Exciting?
**** Compensation & Incentives
*** Starting Salary Range: $49,367 to $59,463 annually ($24.50 to $29.51 per hour), based on relevant experience, skills, and qualifications.
* Differentials: +10% for evening shifts and +20% for weekends.
** Benefits
* ** Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts, and more.
* Accrue Paid Time Off immediately, plus 13 paid holidays annually, including eight fixed and five floating holidays.
* 401(k) with up to a 6% match, vested immediately.
* GEICO Strive, an upfront tuition assistance program offering up to $5,250 annually.
** Professional Growth
*** Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills
** Workplace Flexibility
*** Complete in-office training, followed by the opportunity to work 80% on-site and 20% off-site.
* Enjoy GEICO Flex, which provides additional weeks annually to work off-site while meeting location and work guidelines.
* ** Office

Location:

** 2375 N. Glenville Drive, Richardson, TX
** How You’ll Make a Difference**
* ** Customer Interaction:
** Manage incoming calls, messages, billing questions, and policy updates. Uncover coverage needs and recommend coverages, limits, and policies that fit each customer’s situation.
* ** Problem Resolution:
** Resolve customer concerns while ensuring a positive customer experience.
* ** Product Knowledge:
** Stay informed about GEICO’s products and services and identify opportunities to help customers make informed coverage decisions that best meet their needs.
* ** Meaningful Impact:
** Enhance customer satisfaction through meaningful interactions and trusted guidance that strengthens customer relationships.
** What We’re Looking For
**** Experience & Qualifications
*** Minimum of three years customer-facing experience required.
* Experience working in a…