User Experience Research Specialist – IoT and B2B Platforms

We invite experienced User Experience Research Specialists to join our team and lead research across innovative IoT and B2B platforms in a dynamic environment.

As a User Experience Research Specialist, you will conduct comprehensive qualitative and quantitative research across consumer IoT applications, heavy equipment controls, and technical B2B portals. Your work will include participant recruitment, interviews, usability testing, surveys, and field research. Collaborating with Product Managers, UX Designers, and Engineers, you will help shape user-centered designs and product strategies that meet diverse user needs.

• UX Researcher
• ONLY LOCAL CANDIDATES TO DALLAS, TX
• LOCATION:
  
  Richardson, TX 75080
• POSITION:
  Right to Hire
• SCHEDULE:
  
  8AM - 5PM
• PAY RANGE: $40hr
• BENEFITS:
  Healthcare, Dental, Vision, Life, Disability, Telehealth, Prescription Drug Discount Plan etc.

• Plan and conduct mixed-method UX research studies including qualitative and quantitative approaches.
• Recruit and engage participants for interviews, contextual inquiries, usability testing, surveys, diary studies, and field research.
• Analyze and synthesize research data into actionable insights.
• Work closely with cross-functional teams to integrate research findings into product development.
• Maintain research repositories and support accessible design practices.

• 5+ years of UX research experience supporting digital products and/or connected hardware.
• Expertise in qualitative and quantitative research methodologies.
• Experience conducting usability testing, contextual inquiry, interviews, surveys, diary studies, and field research.
• Strong ability to synthesize complex research findings into clear recommendations.
• Experience collaborating with cross-functional Product, Engineering, and Design teams.
• Knowledge of accessibility standards and inclusive design principles.
• Experience with research repositories and insight management tools (e.g., Dovetail, User Testing, Maze, Qualtrics, User Zoom, or similar).
• Excellent written and verbal communication skills.

• Experience with consumer IoT products, industrial equipment interfaces, or enterprise/B2B applications.
• Familiarity with hardware-software ecosystems and connected device experiences.
• Experience researching both technical and non-technical user populations.

• Work location:
  
  Richardson, TX 75080.
• Schedule:
  
  8AM - 5PM.
• Position type:
  Right to Hire, Contract.
• Local candidates only; no remote work.

All offers of employment are contingent upon successful completion of a background check and drug screening based on local, state, and federal laws.

Minor offenses will not necessarily disqualify a candidate; all situations are reviewed by HR for compliance with local laws and hiring requirements.