Customer Quality Engineer
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-06-02
Listing for:
Qorvo
Full Time
position Listed on 2026-06-02
Job specializations:
-
Engineering
Quality Engineering, QA Specialist / Manager -
Quality Assurance - QA/QC
Quality Engineering, Quality Control / Manager, QA Specialist / Manager
Job Description & How to Apply Below
Position Summary:
We are seeking a dedicated Customer Quality Engineer (CQE) to coordinate with internal teams and customers to address and resolve product quality issues. The CQE will play a key role in ensuring customer satisfaction by managing quality planning, control processes, and continuous improvement initiatives aligned with customer specifications and industry standards such as AS9100, ISO
9001, and IATF
16949.
Key Responsibilities:
* Coordinate cross-functional teams to discuss and resolve product quality issues raised by customers.
* Provide timely updates to customers regarding the status of quality issues and requests.
* Participate in product quality planning and control processes based on customer specifications and requirements.
* Communicate customer feedback and expectations to the quality management team.
* Prepare and update all necessary quality reports as required by customers.
* Collaborate with the quality management team to identify and develop problem-solving methodologies for quality issues.
* Maintain product quality documentation in compliance with industry standards and requirements (AS9100, ISO
9001, etc.).
* Support internal and external audits alongside the quality management team.
* Work with Quality Managers and other stakeholders on continuous improvement efforts related to quality issues (A3 problem-solving).
* Address customer quality issues promptly to ensure high levels of customer satisfaction.
Qualifications:
* Bachelor's degree in Engineering, Quality Management, or related field.
* 2+ years experience with customer quality engineering, preferably in a manufacturing environment.
* Knowledge of AS9100/ISO
9001/IATF
16949 standards and automotive quality management system.
* Strong problem-solving skills and experience with quality improvement methodologies.
* Excellent communication and interpersonal skills to effectively liaise with internal teams and customers.
* Ability to manage multiple priorities and work collaboratively in a team environment.
Preferred Additional
Skills:
* Background in semiconductor manufacturing or RF device.
* Experience working with contracts related to government procurements.
* Knowledge of Data analystics and statistical processes.
* Knowledge of 8D problem solving methodology.
This position is not eligible for visa sponsorship by the Company.
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MAKE A DIFFERENCE AT QORVO
We are Qorvo. We do more than create innovative RF and Power solutions for the mobile, defense and infrastructure markets - we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.
We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to any characteristics protected by applicable law, including race, color, religion, sex (as defined by law), national origin, age, military or veteran status, genetic information, or disability.
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