Sales Engineer

The Light River Sales Engineer is responsible for supporting sales teams by providing technical expertise across the full Light River portfolio, including optical networking, advanced software solutions, and professional services. This includes positioning Light River’s industry-leading capabilities in multi-vendor optical networking, network automation, lifecycle management, and managed services as outlined on
This role is critical in positioning Light River’s capabilities, evaluating customer requirements, designing network architectures, sizing software solutions, performing product demonstrations, and building customer confidence throughout the sales cycle. Responsibilities also include positioning and supporting Light River’s professional services and managed services offerings as part of comprehensive solution proposals.

• Collaborate with sales teams to position Light River’s solutions effectively, including professional and managed services
• Assess customer requirements and design network architectures that meet technical and business objectives.
• Size and configure solutions, including optical networks, Network Management Systems, and Prism® automation platform and associated services.
• Deliver compelling product demonstrations for both hardware and software platforms.
• Provide remote and onsite technical support during sales engagements.
• Act as a trusted advisor to customers, ensuring proposed solutions – including align with their operational needs.

Required responsibilities include, but are not limited to:

• Work with a team in the planning, design, and operation of customer optical networks
• Work with sales teams to design and develop winning and profitable solutions
• Validate customer requests and requirements for network hardware, software, and functionality
• Participate in sales discussions over audio/web conference or in live meetings
• Lead and coordinate small to medium-scale network design projects
• Perform demonstrations or POC’s over web conference or live meetings
• Win the confidence of colleagues and client prospects as an expert technical resource
• Assist sales in pricing, proposing, and SOW creation
• Interface with other departments regarding product development and implementation
• Provide timely project updates to internal engineering and project managers
• Communicate with vendors as may be required for installation, configuration, technical support, and purchasing issues
• Provide product, systems, and technical training to new and existing employees on an as-needed basis
• Conduct ongoing technology assessments, research new network-related products and features, and develop cost-effective recommendations and plans for optimizing the deployment process
• Minimum of 3 years of relevant work experience
• Preferred candidates to have direct experience supporting or selling OEM optical/networking products.
• Intermediate level knowledge of Optical Fiber Principles, including: optical fiber transmission, modes, attenuation, dispersion, and signal integrity
• Intermediate level knowledge of Optical Network Design
  a. System Architecture:
  Ability to design and architect optical communication systems, considering factors such as network topology, bandwidth requirements, and scalability
  b. Link Budget Analysis:
  Capability to utilize tools to perform link budget analysis to optimize signal strength and ensure reliable communication over optical links
• Intermediate level knowledge of Optical Components
  a. Familiarity with optical components such as lasers, photodetectors, modulators, and wavelength division multiplexers (WDM)
  b. Component Selection and Integration:
  Ability to select appropriate optical components and integrate them into the network design
• Intermediate level knowledge of…