Cash Management Specialist

Job Description

The Cash Management Specialist is an accounting support position in a fast‑paced centralized accounting services environment providing financial services to community associations throughout North America. The role covers support ticket resolutions related to payables, positive pay monitoring, check printing, sorting and mailing, credit‑card reconciliations and invoice processing, ACH uploads using online banking, and special projects assigned by leadership.

• Monitor low‑funds reporting to identify potential risks and possible issues.
• Research and respond to support tickets.
• Handle utility disconnects by researching past‑due invoices and facilitating payment via telephone to vendors daily.
• Review positive‑pay exceptions and ensure they are dispositioned before the bank submission deadline each day; identify root causes and provide solutions to prevent future exceptions.
• Initiate check‑run activity for manual checks, route checks accordingly, prepare checks for daily outgoing mail and facilitate check printing at local branches throughout the day.
• Review all GIACT fraud‑preventing ACH transactions, identify root causes and propose solutions to prevent future exceptions.
• Occasionally generate ACH files, validate transactions, resolve errors and ensure files are transmitted before daily submission deadlines, using ticketing software to track ACH transactions.
• Reconcile Shared Services Center issued association credit‑card statements each month and manage all incoming receipts and approvals daily for association credit cards using Expense Track offered by Com Data.
• Communicate to board members and branches on outstanding issues relating to the reconciliation of monthly statements via telephone and email.
• Develop and maintain strong relationships with internal and external business partners.
• Perform other duties or special projects assigned by department management as requested.

• High school diploma or equivalent.
• Two or more years of accounts‑payable experience preferred.

• Ability to evaluate, analyze, and prioritize data in various forms and formats.
• Knowledge of and skill in proper accounting principles, practices, and procedures.
• Accurate calculations and analysis; multitasking is required.
• Ability to work independently and in a team; flexible and adaptable in a fast‑paced environment.
• Excellent written and verbal communication skills.
• Strong problem‑solving skills with acute attention to detail and the ability to meet deadlines.
• Proficiency in Microsoft Office Word, Excel, PowerPoint, Outlook, and alpha‑numeric data entry.
• Proficiency with web‑based communication tools such as Teams, Go to Meeting, Zoom, etc.

• Understanding of or experience in the community association management industry.
• Experience with automated AP workflows and modules.
• Experience with expense management and credit‑card reconciliations.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.