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Home health Intake Lead LVN
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-02-16
Listing for:
IZEN HEALTHCARE SERVICES INC
Full Time
position Listed on 2026-02-16
Job specializations:
-
Healthcare
Healthcare Administration, Healthcare Management
Job Description & How to Apply Below
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
The Home Health Intake Lead oversees the intake and eligibility process for a home health agency, ensuring timely referral processing, accurate insurance verification, and compliant clinical review. This role works closely with operations and clinical leadership to support efficient admissions and high-quality patient care.
Key Responsibilities Intake & Eligibility- Oversee daily intake and eligibility operations.
- Review and prioritize referrals from hospitals, physicians, and facilities.
- Verify insurance benefits, eligibility, and authorization requirements.
- Ensure accurate EMR documentation and timely follow-up to prevent SOC delays.
- Conduct clinical review to determine appropriateness for home health services.
- Review orders and documentation for Medicare and payer compliance.
- Collaborate with RNs and clinical leadership on admissions and care planning.
- Identify and elevate compliance or eligibility concerns as needed.
- Partner with the Operations Manager to improve intake workflows and efficiency.
- Coordinate with clinical, billing, and sales teams to ensure smooth admissions.
- Train, support, and oversee intake staff performance.
- Monitor intake metrics, referral conversion, authorizations, and SOC timelines.
- Support audits, reporting, and process improvement initiatives.
- Maintain high standards of customer service with referral sources and families.
- 2–3 years of home health experience (intake, admissions, or clinical review).
- Knowledge of Medicare home health guidelines and payer requirements.
- Experience with EMR systems and insurance verification.
- Strong organizational and communication skills.
- Active Texas LVN license.
- Prior intake leadership or supervisory experience.
- Medicare Advantage and commercial payer authorization knowledge.
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