Medical Scheduler - Richardson

Posting Details

• Posting Number: S06887P
• Position Title:
  
  Medical Scheduler - Richardson
• Functional
  
  Title:
• Department:
  Callier Ctr Communication
• Salary Range: $40,000, DOQ
• Pay Basis:
  Monthly
• Position Status:
  Regular full-time
• Location:
  
  Richardson
• Position End Date (if temporary):
• Posting Open Date: 02/19/2026
• Posting Close Date:
• Open Until Filled:
  Yes
• Desired
  
  Start Date:
  
  03/01/2026

Ready to elevate your career?! APPLY TODAY! Located at the UT Dallas Callier Center in Richardson, The Medical Scheduler position requires expertise in all aspects of medical insurance guidelines and patient appointment scheduling. The position completes the appointment process and related tasks for new and established patients. This position provides the first point of contact with the patient and must demonstrate a friendly demeanor and excellent patient relations.

High school diploma or GED; at least 1 year but less than 3 years of experience in high volume medical scheduling; at least 1 year but less than 3 years of medical office experience; knowledge of medical terminology and medical insurance guidelines.

Preferred Qualifications

• Bilingual in Spanish preferred but not required
• Two or more years of experience with high-volume patient scheduling in an ENT and/or Audiology practice preferred
• Familiarity and experience with practice management and medical software programs/scheduling

• Strong patient relations skills
• Strong personal computer literacy, including working knowledge of Microsoft Office (Excel and Word)
• Ability to work accurately with data, including integrity checks, summation, and effective communication to internal and external constituents
• Strong organizational skills; ability to manage multiple activities simultaneously and prioritize effectively
• Self-starter with the ability to work independently
• Demonstrates a high degree of accuracy and readability in all work and team projects
• Protects patient health information (PHI) in accordance with HIPAA standards

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

• Primary responsibility will be scheduling patient appointments
• High volume scheduling for patient appointments in a medical practice
• Knowledge of insurance guidelines for commercial, Medicare, and Medicaid payers
• Knowledge of prior authorization and PCP referral process
• Experience with patient financials; past due balances; copay and deductible amounts, and insurance pending balances
• Research all scheduled appointments for accurate demographic and insurance information as well as accurate authorization information
• Acts as liaison between the patient, clinicians, and business office staff
• Provide support to front office staff to support the patient registration/patient check-out process
• Provide clerical support as needed
• Other duties as assigned

Work will be performed on-site and in person at the Callier Center in Richardson - 2895 Facilities Way, Richardson, TX 75080.

UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:

• Competitive Salary
• Tuition Benefits
• BCBS PPO Medical Insurance Options - including 100% paid employee medical coverage for full-time employees
• AD&D Insurance
• Dental & Vision Plan Options
• Long and short-term disability
• TRS Retirement Plan
• Fertility Benefits
• Paid time off

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, Linked In Learning, and UT Dallas Bright Leaders Program.

Visit (Use the "Apply for this Job" box below). for more information.

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, employment, and education, including in admission and enrollment.

The University is committed to providing access, equal opportunity, and…