Home Health Intake lead LVN

Benefits

• 401(k)
• Competitive salary
• Dental insurance

The Home Health Intake Lead oversees the intake and eligibility process for a home health agency, ensuring timely referral processing, accurate insurance verification, and compliant clinical review. This role works closely with operations and clinical leadership to support efficient admissions and high-quality patient care.

• Intake & Eligibility
  • Oversee daily intake and eligibility operations.
  • Review and prioritize referrals from hospitals, physicians, and facilities.
  • Verify insurance benefits, eligibility, and authorization requirements.
  • Ensure accurate EMR documentation and timely follow-up to prevent SOC delays.
• Clinical Review & Compliance
  • Conduct clinical review to determine appropriateness for home health services.
  • Review orders and documentation for Medicare and payer compliance.
  • Collaborate with RNs and clinical leadership on admissions and care planning.
  • Identify and escalate compliance or eligibility concerns as needed.
• Collaboration & Leadership
  • Partner with the Operations Manager to improve intake workflows and efficiency.
  • Coordinate with clinical, billing, and sales teams to ensure smooth admissions.
  • Train, support, and oversee intake staff performance.
• Quality & Reporting
  • Monitor intake metrics, referral conversion, authorizations, and SOC timelines.
  • Support audits, reporting, and process improvement initiatives.
  • Maintain high standards of customer service with referral sources and families.

• Required
  • 2–3 years of home health experience (intake, admissions, or clinical review).
  • Knowledge of Medicare home health guidelines and payer requirements.
  • Experience with EMR systems and insurance verification.
  • Strong organizational and communication skills.
• Preferred
  • Active Texas LVN license.
  • Prior intake leadership or supervisory experience.
  • Medicare Advantage and commercial payer authorization knowledge.