Practice Assistant

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective.”

We are looking for a passionate Practice Assistant. The ideal candidate will be motivated by joining a quickly growing organization and excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi‑skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. They serve as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment.

Most importantly we’re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.

• The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high‑quality health care to ambulatory patients.
• Practice Assistants are vital to the effective operations of a fast‑paced practice.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Serves and protects the practice by adhering to professional standards.
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions.
• Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Knowledge of emergency procedures and assist in crisis situations.
• Understanding of policies and procedures.
• Complete all other relevant responsibilities as assigned by the supervisor.

• Passionate about our mission and inspiring others.
• Self‑starter, for whom no task is too big or too small and takes ownership of their decisions.
• Contribute to the collective effort both within own scope—and beyond—as needed.
• Creative and strategic thinker.
• A lifelong learner who believes in giving and receiving feedback to get better each day.
• Organized & process‑oriented.

• At least one year of experience working in a medical office and/or mental health (preferred).
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.

• Associate’s or bachelor’s degree (preferred).
• Some experience in healthcare settings (preferred).
• Knowledge of working at a clinical setting (preferred).

• Competitive compensation.
• Medical, dental and vision benefits.
• Life insurance.
• Short and long‑term disability.
• Paid vacation and holidays.
• Matching 401k plan.
• State‑of‑the‑art technology.