Medical Front Office Specialist

Job Details

Position:
Full-Time Medical Front Office Specialist.

Location:

Heart Place, Richardson, TX 75080.

Job Type: Full Time. Education Level: High School Diploma/GED. Travel Percentage:
None. Shift: Day. Category:
Other Positions.

• Registers all new patients at time of check-in and enters data in computer system.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances and coinsurance from patients at time of arrival.
• Provides support for all incoming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Successfully completes the pre-certification/pre-authorizations process prior to the patient arrival.
• Prepares charts/paperwork for next day’s patients.
• Supports the check-out process of the clinic. Calculates and totals charge amount; collects co-pays and deductibles, informs patient of the charge for services.
• Supports the scheduling process of the clinic.
• Performs all other duties as required.
• Required to move between locations as needed.

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required.