Business Unit Leader

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If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry undergoing a fast expansion to the Gulf Region.

• Medical Insurance- multiple plans to choose from
• Dental & Vision Insurance
• Short Term Disability & Long Term Disability Options
• Life Insurance
• Generous PTO plan
• Paid Holidays
• 401K
• 401K match
• Competitive Pay

• Accountable for the financial and operational performance of the location
• Develop and implement business plans for your Area including sales growth and expansion.
• Work in conjunction with the Sales Team to achieve KPI growth and targets.
• Adheres to and implements all company policies and procedures, including but not limited to Clinical Programs
• Assures competencies are completed prior to staff doing tasks independently where required per policy
• Communicates company policies and announcements on a timely basis to location employees
• Develops a customer service team including, but not limited to customer service representatives, patient service technicians, respiratory clinicians, and other staff whose goal is to enhance customer service
• Develops and maintains working knowledge of current Medicare, Medicaid, insurance regulations, and JCAHO guidelines
• Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
• Ensures that all employees are building relationships with patients and referral sources
• Interviews and hires staff as needed as approved by senior management with emphasis on recruiting best-qualified candidates
• Keeps supervisors abreast of important location issues or concerns
• Maintains a high level of satisfaction with patients, referral sources, and location employees
• Maintains a professional and clean working environment
• Maintains and updates all manuals necessary for company operations and establishes processes to evaluate location’s compliance with applicable policies and procedures
• Makes sure location personnel receives and completes necessary training to perform assigned duties
• Manages inventory to ensure levels are met and company assets are monitored and controlled
• Monitors and acts on the company’s growth plan in order to achieve or exceed the location’s budgeted goals
• Takes appropriate action to ensure that the location complies with applicable laws and regulations
• Works with clinical staff to develop and maintain clinical programs
• Works with sales representatives to develop and maintain key referral sources
• Performs other duties as assigned

• Background investigation (company-wide)
• Valid driver’s license in state of residence with a clean driving record

• Bachelor’s degree in business or related degree; or equivalent combination of education and experience in HME, home health industry or business preferred
• One to three years of supervisory experience with a minimum of one-year prior supervisory experience
• Three years’ experience in home health industry

• Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Knowledge of insurance policies and requirements
• Knowledge of medical billing practices and of billing reimbursement
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Medical terminology
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Strong leadership abilities to organize, plan and delegate properly in accordance with size and services of the location
• Work independently and as part of a team

• Office, warehouse and field environment
• Some travel via automobile required to patient’s homes, referral sources and meetings
• May be required to use a personal vehicle for business activities