Shift leader, Hospitality / Hotel / Catering
Job in
Richardson, Dallas County, Texas, 75082, USA
Listed on 2026-07-19
Listing for:
Smashburger
Full Time
position Listed on 2026-07-19
Job specializations:
-
Hospitality / Hotel / Catering
Job Description & How to Apply Below
Manage the performance of both front-of-house and back-of-house employees;
Provide initial and ongoing training to all employees using Smash Connect, LMS, and structured training methods;
Open/close checklists and daily operational procedures;
Maintain guest experience metrics (NPS and OSAT) and uphold food safety standards;
Supervise adherence to company policies and labor/COGS procedures
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