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Onsite ITSM Automation & Analytics Analyst
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-02-16
Listing for:
Milestone Technologies, Inc.
Contract
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support, Data Analyst, Systems Analyst
Job Description & How to Apply Below
A technology solutions provider in Richardson is seeking an experienced ITSM Analyst for a 6-month onsite contract. The role involves optimizing ITSM operations and supporting automation of workflows within an AI-augmented service delivery model. Candidates should have over 5 years of relevant experience, particularly in ITIL practices and ITSM platforms like Service Now. This position focuses on enhancing operational efficiency, improving service quality, and generating actionable insights through data analysis.
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