Sr. Manager, Collaboration & Service Governance

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RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity.

The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

This is an impactful and hands-on leadership role within the Collaboration & Digital Workplace (CDW) organization. You will lead a small team responsible for ensuring synergies, compliance, and services are standardized across our services, while actively managing organizational standards, service delivery, processes, and financial and data governance. Beyond maintaining consistency, you’ll look for opportunities to improve processes and drive efficiencies—and then execute those improvements.

This is not a hands-off role; you’ll be deeply involved in running projects, managing reporting and trends, and ensuring alignment across multiple work streams.

Lead CDW initiatives and drive process, tool, and workflow standardization.

Manage and develop a team of analysts with clear goals and ongoing coaching.

Partner with cross-functional teams and ensure alignment between CDW leadership and operations.

Track initiative progress and maintain documentation, standards, reporting, and team administrative lists.

Develop, maintain, and test disaster recovery plans and perform regular risk assessments.

Create, update, and enforce SOPs for critical CDW processes.

Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience

7 years experience managing and developing a highly skilled and motivated teams.

Strong problem-solving, organization, communication, and decision-making skills.

Detail-oriented, adaptable, and able to prioritize in a fast-paced environment.

Onsite:
Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited…