Change Manager, IT​/Tech

Our client, the U.S.’s largest commercial real estate services firm, has an exciting opportunity for a Change Manager in Richardson, TX
. This 8+ month contract role is ideal for a highly experienced change professional with a strong background in enterprise technology implementations, stakeholder engagement, communications strategy, and organizational readiness. The ideal candidate will bring a thoughtful, strategic approach to change while also being hands‑on in execution, helping drive adoption across complex business and digital transformation efforts.

Job Description:

• Lead end-to-end change management activities across complex, global transformation initiatives
• Partner with senior leaders, project teams, and impacted business groups to drive alignment, engagement, and adoption
• Prepare SMEs and end users for change by delivering key messaging, readiness activities, and change support
• Design and execute creative engagement campaigns tailored to impacted audiences, with a focus on digital transformation and AI‑related change
• Translate project information, updates, and data into clear, compelling communications and visual materials
• Develop and deliver communications that articulate the vision, benefits, and practical impact of change initiatives
• Conduct readiness assessments and adoption assessments to evaluate organizational preparedness and track change progress
• Support the development of training strategies, plans, and materials to reinforce new ways of working
• Help refine internal change management methodologies and best practices, particularly around AI and digital transformation
• Analyze engagement data, user feedback, and adoption trends to optimize change strategies
• Define and support SLAs, KPIs, and success measures related to change adoption and transformation outcomes
• Organize and manage extensive user‑facing content and change materials across tools such as SharePoint and Microsoft Teams

Must Have

Qualifications:

• 8–10+ years of experience in change management
  , organizational transformation, or transformation communications
• Proven expertise leading end-to-end change management for large-scale system implementations
• Experience driving adoption of digital solutions through structured change interventions
• Experience supporting organizational design changes and developing change plans for new operating models
• Strong experience conducting readiness and adoption assessments
• Demonstrated success designing and delivering engagement campaigns for digital, AI, or enterprise transformation initiatives
• Strong executive presence and ability to build credibility with senior leadership and cross-functional stakeholders
• Strong written and verbal communication skills
• Strong organizational skills with the ability to manage complex content and stakeholder needs across multiple work streams

Preferred Qualifications:

• Experience supporting AI transformation, digital modernization, or enterprise technology rollouts
• Experience building and managing user content repositories in:
• Share Point
• Microsoft Teams
• Ability to analyze change engagement data and continuously improve adoption efforts
• Experience defining and measuring change success using KPIs and SLAs
• Relevant change management certifications such as: