Professional Services Consultant Job Richardson area,Texas USA,IT/Tech

Job Description:

Parsons is seeking to hire a qualified Professional Services Consultant for the Sigma Flow software’s Professional Services team responsible for implementations and improving the experience of Sigma Flow’s client base. This role is a hybrid and must be located in Dallas, TX.

This position is part of our Critical Infrastructure team.

What You'll Be Doing:

Engage with Sigma Flow clients to facilitate project plans, requirement elicitation, software configuration, training, and transitioning the solution to the production environment.
Participate in design specification, technical configuration, test planning, and deployment of client implementations.
Work on developing technical specification documents for the client’s regulatory requirements.
Configure custom workflows, data libraries, and develop reports (using SQL) in the Sigma Flow platform following the technical specification document.
Become a Sigma Flow product subject matter expert (SME), to utilize application functional expertise and relational database design knowledge to configure/develop workflow solutions for the client.
Conduct rigorous testing of configuration against technical specification documents and test cases to ensure stringent quality standards are met.
Provide adept first-tier support to clients, encompassing SQL query resolution, software troubleshooting, root cause analysis, and solution formulation.
Collaborate closely with clients' software system administrators and IT departments throughout the implementation phases.
Communicate clearly and effectively with client’s end users, colleagues, and management to quickly resolve issues and deliver high-quality results.
Utilize JIRA and Smartsheet applications to support multiple projects and clients during the implementation.
Collaborate with the Sigma Flow Support team to swiftly address support tickets raised by clients.
Assist the Sigma Flow business development team by delivering demonstrations, occasionally necessitating custom configurations.
Support Sigma Flow’s energy clients with compliance software to implement workflows for addressing FERC/NERC standards and requirements.

Required Skills:

Bachelor's degree in Computer Science, Information Technology or related discipline.
0-2 years’ experience or a similar role.
Experience in SQL reporting.
Ability to effectively prioritize, manage, and deliver assigned tasks within stipulated timelines.
Exceptional problem-solving acumen and technical prowess.
Strong written and oral communication skills suitable for professional contexts, including the capacity to articulate technical data cogently in presentations and written documents.

Desired

Skills:

Familiarity with project management applications such as JIRA and Smartsheet.
Intermediate to advanced proficiency in SQL development.

Security Clearance Requirement:

None

Location:

Dallas, TX (Hybrid role).

Salary Range:

$55,300.00 - $96,800.00

Benefits:

Medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays.

Equal Opportunity Employer Statement:

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

Fraud Notice:

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to

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