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Senior CRM Developer
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-05-28
Listing for:
Veriipro
Full Time
position Listed on 2026-05-28
Job specializations:
-
IT/Tech
CRM System, IT Consultant
Job Description & How to Apply Below
We are seeking an experienced Senior CRM Developer with deep expertise inDynamics 365 CRM, Power Platform, and PCF. The role involves end-to-end ownership of Dynamics 365 Customer Service solutions, including design, development, integration, and deployment. The ideal candidate is a self-starter with strong problem-solving skills and a track record of successfully implementing CRM solutions.
Key Responsibilities- Design, develop, and maintain Dynamics 365 Customer Service solutions, including Cases, Activities, Queues, SLAs, ARC, Email Template management, and PCF controls.
- Build and manage complex Power Automate flows for scenarios such as email-to-case, ARC logic, routing, and exception handling.
- Manage and troubleshoot email integrations, including Exchange synchronization, mailbox configuration, correlation logic, and disclaimer handling.
- Promote solutions safely across DEV → UAT → PROD environments, including handling hotfixes and rollback planning.
- Participate in UAT readiness, go-live checklists, and post-deployment validation activities.
3)
- Dynamics 365 CRM
- Power Platform
- PCF (Power Apps Component Framework)
- Strong understanding of Dynamics 365 Customer Service processes.
- Experience with solution deployment and lifecycle management.
- Excellent communication skills and ability to collaborate with cross-functional teams.
Position Requirements
10+ Years
work experience
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