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Senior QA & Training Lead - Onboarding & Quality Analysis

Job in Richardson, Dallas County, Texas, 75080, USA
Listing for: Prodapt
Apprenticeship/Internship position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Prodapt is seeking a Senior QA & Trainer to support Field Operations by onboarding and training new agents. The role requires an individual who can enhance agent skills in service activations, troubleshooting, and quality monitoring.

The ideal candidate should have a proven training background, technical support experience, and strong communication skills to coach and evaluate team members effectively.

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Position Requirements
10+ Years work experience
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