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QA & Training Specialist: Onboarding & Quality
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-06-06
Listing for:
Prodapt
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Prodapt is seeking a Senior QA & Trainer in Richardson, Texas, to focus on onboarding and training agents in field support operations. This role involves delivering training sessions, evaluating agent readiness, and monitoring quality once teams are operational.
The ideal candidate will have at least 3 years of experience in technical support, strong coaching skills, and a solid understanding of telecommunications concepts. This position is essential in ensuring a smooth transition of new hires into productive team members.
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