Collaboration Tools Specialist

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

DoD Clearance: TS/SCI

Active and existing security clearance required on day 1.

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity.

The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

We are seeking a forward-thinking Collaboration Tools and Data Services Professional to accomplish the administration, enhancement, and delivery of enterprise collaboration technologies. In this role, you will focus on tools like SharePoint, Mattermost, email platforms, and more, ensuring they meet the needs of teams operating in secure environments. Your work will directly enable productivity, streamline workflows, and foster collaboration across high security domains.

Administer and optimize collaboration tools such as SharePoint, Mattermost, Sentris, and email systems to ensure they meet user needs and adhere to security requirements.

Enhance user experience by developing and delivering training materials, documentation, and user support to maximize adoption and effective use of collaboration tools.

Drive innovation by identifying and implementing new features, workflows, and capabilities to improve productivity and streamline collaboration across programs.

Maintain the daily operation and availability of collaboration platforms, ensuring minimal disruptions and high performance.

Partner with cross-functional teams, including engineering, cybersecurity, and program management, to align tools and services with program objectives.

Analyze and report on platform usage, performance, and trends to guide continuous improvement and decision-making.

Work with cybersecurity teams to maintain compliance with RTX’s operational standards and ensure secure collaboration environments.

Typically requires a University degree or equivalent experience and a minimum of 5 years of prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.

Minimum 3 experience with collaboration tools, enterprise platforms, or related technologies.

Active and transferable U.S. government issued security clearance is required prior to start date.

Experience with emerging collaboration technologies and cloud-based solutions.

Proven ability to work collaboratively in cross-functional teams to deliver impactful solutions.

Strong analytical skills to track and report on platform usage, performance, and areas for improvement.

Knowledge of ITIL best practices and service delivery frameworks.

Familiarity with automation tools for improving platform efficiency.

Onsite:
Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Texas, Cedar Rapids, other US office locations can be considered.

We offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some benefits include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.