ERP Business Analyst

ERP Business Analyst – Job Overview

The ERP Business Analyst (ERP BA) is a strategically embedded technology role at Applied Concepts, Inc., responsible for partnering directly with process owners across all departments to design, build, and maintain tailored reporting solutions and interactive analytics dashboards. Rather than serving as a generalist IT resource, this role operates as a dedicated analytics partner - working one‑on‑one with department leaders to understand their operational workflows, define meaningful metrics, and deliver self‑service tools that surface actionable intelligence at a glance.

The IT ERP BA will own the full lifecycle of reporting and dashboard development: from stakeholder discovery and requirements gathering through data modeling, visualization design, drill‑down functionality build‑out, and ongoing iteration based on user feedback. The goal is to eliminate reliance on static, one‑size‑fits‑all reports and replace them with dynamic, role‑specific dashboards that empower each process owner to monitor performance, spot trends, and make informed decisions without requiring IT intervention for every data pull.

• Competitive compensation and benefits
• Rewards and recognition programs
• Immersive learning and development opportunities
• Convenient office location
• Flexible vacation policy
• Excellent work/life balance
• Great culture and collaborative environment

The compensation for this position is a combination of salary, medical, dental, and life insurance benefits along with a generous amount of paid time off. The annual salary for this role is $75,000-$108,000, based on skills and experience.

This role’s primary value is its direct, sustained engagement with each department’s process owner. The IT PBA will not wait for ticket submissions – they will proactively schedule working sessions with owners, embed in their workflows, and continuously refine reporting outputs to match evolving business needs.

• Conduct structured discovery sessions with each process owner to document current reporting pain points, manual workarounds, and desired metrics.
• Translate operational language into data requirements, mapping business questions to available data sources and fields
• Present iterative prototypes to process owners before finalizing any report or dashboard, ensuring outputs match real‑world decision‑making needs.
• Schedule recurring check‑ins (monthly or quarterly) with each process owner to review dashboard relevance, add new metrics, and retire obsolete views.
• Document all requirements, data definitions, and metric logic in a shared reporting catalog accessible to all stakeholders.
• Serve as the single point of contact between process owners and IT/data infrastructure teams for all analytics and reporting requests.

A defining deliverable of this role is the creation and ongoing stewardship of a cross‑departmental analytics dashboard ecosystem. Each process owner will have a purpose‑built dashboard designed around their specific KPIs, with drill‑down capability to move from high‑level summaries into the granular transaction‑level data behind every metric. Critically, dashboards across all departments will share a common library of standardized widgets – ensuring that when data is presented in business decision‑making contexts, it is drawn from consistent definitions, calculations, and visual formats regardless of which department’s view is being referenced.

• Design executive‑summary landing views for each department showing 5–8 core KPIs as graphical elements (trend lines, gauge charts, bar comparisons, heatmaps).
• Build and maintain a shared widget library – a centralized repository of standardized chart components, KPI cards, and data elements that are reused across departmental dashboards. Shared widgets enforce consistent metric definitions, calculation logic, and visual formatting, so that figures such as revenue, units processed, cycle time, or headcount mean the same thing and look the same whether viewed in Operations, Customer Service,…