BA Specialist- Automation

Overview

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

In the fast‑paced, quickly‑evolving Healthcare industry, responsive, agile, reliable, and scalable technology is key to achieving HCSC's business objectives. As we continue to transform our business and technology capability, HCSC will adopt and scale new technologies to improve our responsiveness to our members, while at the same time driving operational efficiency. Intelligent Automation, the intersection of RPA (Robotics Process Automation) with advanced analytics/AI, presents a unique opportunity to enhance our business capabilities.

The IPAL (Intelligent Process Automation Lab) is building a team of experts charged with scaling our delivery capability and helping to shape and drive automation opportunities. This position is responsible for assisting the IPAL Lead in business interactions, relationship management, demand consolidation and prioritization, and portfolio strategy and roadmap. Responsibilities include automation use case and POD expansion throughout the organization and ensuring the program adheres to industry best discovery practices, establishes a discovery COE, and governs prioritization of high‑impact use cases.

Assist the IPAL Lead in business interactions and relationship management, demand consolidation, prioritization, and portfolio strategy/roadmap. The role includes automation use case and POD expansion throughout the organization, ensuring the program adheres to industry best discovery practices, establishes a discovery COE, and governs prioritization of high‑impact use cases.

• Bachelor Degree and 5 years Information Technology, business analysis specific experience OR Master's degree and 3 years of Information Technology, business analysis specific experience OR Technical Certification and/or College Courses and 7 years Information Technology, business analysis specific experience OR 9 years Information Technology, business analysis specific experience.
• 2 years experience leading projects.
• Knowledge of system architecture and application portfolio.
• Knowledge of requirements management and/or prototyping (ALM, Jira, Rally Dev, Balsamiq, iRise).
• Ability to simplify & standardize complex concepts and/or processes.
• Business acumen.
• Project management skills.
• Requirements definition and management.
• SDLC, Iterative, Agile, OWF, and/or Scrum development.
• Problem solving and/or analytical thinking.
• Possess ability to manage workload, and manage multiple priorities as applicable.
• Written and verbal communications.

• Bachelor Degree in Computer Science, Business Administration, or Information Technology.
• Business process management and modeling.
• BA Certification.
• Experience working in Healthcare industry.
• Experience in Intelligent Automation, including RPA, Generative AI and Agentic AI (UiPath or other platforms).
• Excellent inter‑personal communication skills, communicating with Business process owners and leadership.
• Business Analysis expertise on an RPA platform (UiPath or other).
• 4+ years’ experience with Automation (RPA ideal) with 6+ years of overall experience.
• Experience working with RPA Process Definition Documents (PDD) ensuring Process Understanding goals like as‑is path and bot‑path.
• Ability to multi‑task and support development teams to ensure timely software development deliverables.
• Certification:
  UiPath Business Analysis Fundamentals.

Compensation: $ - $

Exact compensation may vary based on skills, experience, and location.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

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