UX Designer II - WG

UX Designer / Researcher

We are seeking an experienced UX Designer to act as a UX Researcher to lead end-to-end mixed-method research initiatives across a diverse hardware and software ecosystem, including consumer IoT applications, heavy equipment controls, and technical B2B portal platforms.

• In this role, you will design and execute qualitative and quantitative research studies, recruit participants, conduct interviews, contextual inquiries, usability testing, surveys, and field research, and transform findings into actionable insights that drive product strategy and user-centered design.
• You will partner closely with Product Managers, UX Designers, Engineers, and other stakeholders to improve user experiences across both digital interfaces and physical environments.
• The ideal candidate has experience researching both B2B and B2C users, understands complex workflows involving connected devices, excels at communicating research findings through compelling storytelling and data visualization, and has experience managing research repositories and promoting accessible, evidence-based design practices.

LOCATION:

Richardson, TX 75080
POSITION:
Right to Hire

SCHEDULE:

8AM - 5PM
PAY RANGE: $40hr
BENEFITS:
Healthcare, Dental, Vision, Life, Disability, Telehealth, Prescription Drug Discount Plan etc.

• 5+ years of UX research experience supporting digital products and/or connected hardware.
• Expertise in qualitative and quantitative research methodologies.
• Experience conducting usability testing, contextual inquiry, interviews, surveys, diary studies, and field research.
• Strong ability to synthesize complex research findings into clear recommendations.
• Experience collaborating with cross-functional Product, Engineering, and Design teams.
• Knowledge of accessibility standards and inclusive design principles.
• Experience with research repositories and insight management tools (e.g., Dovetail, User Testing, Maze, Qualtrics, User Zoom, or similar).
• Excellent written and verbal communication skills.

• Experience with consumer IoT products, industrial equipment interfaces, or enterprise/B2B applications.
• Familiarity with hardware-software ecosystems and connected device experiences.
• Experience researching both technical and non-technical user populations.

Please include a link to your UX portfolio on your resume.

All offers of employment are contingent upon the successful completion of a background check and drug screening based on local, state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.