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Lead IT Support Engineer — Mentoring & Service Excellence
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-07-13
Listing for:
Hill & Wilkinson General Contractors
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Hill & Wilkinson General Contractors in Richardson, TX, is seeking a Lead Support Engineer to oversee Tier I and II IT support for employees and clients, ensuring rapid, effective issue resolution.
You will mentor junior engineers, help document processes, and collaborate with IT leadership to improve service delivery, system reliability, and end‑user experience.
The role emphasizes strong customer service, security awareness, and proactive problem solving in an in‑office environment.
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