Asset & Wealth Management-Richardson-Associate, External Product Specialists

Asset & Wealth Management-Richardson-Associate, External Product Specialists– Job Description

Associate, External Product Specialists with Goldman Sachs Bank USA in Richardson, Texas. Support product and marketing teams to develop and execute research plans that analyze customer preferences, behaviors, and market activity to inform and define potential new products and features. Determine incremental value generated via marketing campaigns and targeting tests of different customers. Synthesize insights from data analytics into key findings and actionable business items for leadership and key stakeholders.

Apply consumer financial services industry experience and analytical skill sets to drive the analytics strategy, data infrastructure, and model development that grow and engage our Savings and CD products. Analyze customer journeys across digital touchpoints (Web, Mobile, etc.) and make recommendations to improve the customer experience. Evaluate and monitor A/B tests as part of our test‑and‑learn acquisition and retention strategies, demonstrating statistical significance.

Build automated reporting and measurement tools, develop predictive models, and use the insights to guide business partners in implementing changes. Leverage business partners, technology, and modelling teams to evaluate new data sources and analytical tools. Conduct split and multivariate testing to support multi‑channel customer retention. Develop customer segmentation and a framework to measure lifetime value for savings products. Create measurement frameworks and dashboards that track success of product and marketing campaigns, monitor and improve KPIs and operational performance metrics, and research industry trends to set benchmarks.

Job Requirements:

• Master’s degree (U.S. or foreign equivalent) in Applied Mathematics, Statistics, Business Analytics, Computer Science, Data Science, or a related field and one (1) year of experience in the job offered or a related role.
• Bachelor’s degree (U.S. or foreign equivalent) in Applied Mathematics, Statistics, Business Analytics, Computer Science, Data Science, or a related field and three (3) years of experience in the job offered or a related role.
• Prior employment must include one (1) year of experience (with a Master’s) or three (3) years of experience (with a Bachelor’s) that involves synthesizing and presenting key insights and recommendations to stakeholders, including senior leadership; using one or more mainstream programming languages such as Python, Java, C, Scala, Alteryx, C++, or Presto; developing data visualizations via Tableau or Power BI; working with large datasets and Big Data tools and stack, including SQL or Hadoop;
  
  making recommendations to enhance data processes within Oracle, Sybase, or Snowflake; and performing customer segmentation with machine learning techniques such as regression, classification, clustering, or NLP.

We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our workplace and beyond by ensuring every individual within our firm has opportunities to grow professionally and personally.

We offer competitive vacation policies based on employee level and office location, with a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement:
We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a range of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics.

Health:
We offer a medical advocacy service for employees and family members facing critical health situations, counseling and referral services through the Employee Assistance Program, global medical, security and travel assistance, and a workplace ergonomics program. On‑site health centers are available in selected offices.

Fitness:
To encourage a healthy and active lifestyle, some offices feature on‑site fitness centers. Eligible employees may be reimbursed for fitness club membership fees or activities up to a pre‑approved amount.

Child Care:
We provide on‑site childcare centers that offer full‑time and emergency back‑up care, mother and baby rooms, and homework rooms. Additional support includes advising and counseling, expectant parent resources, and transitional programs for parents returning from leave. Adoption, surrogacy, and related stipends are available.

Benefits at Goldman Sachs:
Read more about the full suite of class‑leading benefits our firm offers.