Audio and Visual Engineer Senior

## Audio and Visual Engineer Senior Apply locations:
Richardson, TXtime type:
Full time posted on:
Posted Yesterday job requisition :
JR105255

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success.

We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to
* The Dallas Morning News*’ Dallas-Fort Worth metroplex Top Workplaces 2023 and Go Banking Rate ’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at
** Brief Overview of Position
** The Audio/Visual Collaboration Engineer is part of an industry leading IT team working in a fast-paced environment at Texas Capital Bank. Working under the general guidance of the Manager, this individual will be responsible for engineering, design, architecture, day-to-day tasks support, assisting in voice, collaboration and video conferencing systems configuration, administration, and its operation. As well as completing preventative maintenance checks, diagnosis, and repair.
** Responsibilities
* ** Ability to work under pressure and tight timelines.
* Ability to support and troubleshoot live events (Town Halls, Fireside Chats, etc.) quickly resolving or finding a work around.
* This position is also responsible for ensuring the real time collaboration, voice, video conferencing systems from Cloud and Managed Services providers available to Texas Capital Bank end user’s
* Provide Tier 2 level support of various collaboration, voice, video systems at TCB
* Knowledge of programming/configuration of services being installed by third party A/V integrator
* Ability to manage proposals, including coordination of installers, and tracking of time and materials
* Ability to create a Bill of Material, drawings, and assist with estimated time frame for A/V integration into new builds.
* Serve as point of contact with A/V service providers, vendors, and internal A/V escalation support
* Utilize network performance monitoring tools to isolate root cause issues (Cisco RM, Solarwinds,etc.)
* Work in collaboration with our IT network engineers to resolve hardware, software, or other system problems, and replace defective components working with vendors and managed service providers
* Remediation of A/V hardware to meet or exceed security vulnerability requirement set by internal IT Security team
* Commissioning of new conference rooms and on-site training with local office staff when installation is completed
* Other duties as assigned by management
** Required
* ** Required Bachelor’s level college degree related to the AV field or 5 +years of relevant experience as follows
* 5 +years of experience installing, configuring, and maintaining professional A/V equipment (such as video switchers and extenders, amplifiers, speakers, control systems, and microphones) from companies like QSC, Shure, Crestron, Biamp, Cisco.
* General understanding of IP communications and protocols including TCP, UDP.
* Technical understanding in design, configuration and troubleshooting of collaboration technologies.
* Experience installing and troubleshooting AV and IT related…