Principal Architect

## Principal Architect Apply locations:
Richardson, Texastime type:
Full time posted on:
Posted 30+ Days Agojob requisition :
R100251

Welcome!

Service Experts is seeking a Principal Architect to lead the architectural strategy, operating model, and technical governance of the enterprise Operational Data Platform (ODP) and Data‐as‐a‐Product (DaaP) transformation. This role serves as the single-threaded owner of the data platform architecture and is accountable for platform stability, scalability, governance, vendor performance, and long-term modernization.
** Key Responsibilities
** Architectural & Platform Leadership  
• Own the enterprise architecture for the Azure-based data platform, including Databricks, Azure Data Factory, Delta Lake, and Power BI.  
• Define and maintain platform architecture standards, reference patterns, and future-state roadmaps aligned to business strategy.  
• Ensure the platform enables analytics, reporting, and AI/ML workloads at enterprise scale.

Data-as-a-Product Operating Model  
• Establish and govern Data-as-a-Product standards including ownership, SLAs, documentation, metadata, lineage, and quality requirements.  
• Partner with Product Owners and domain teams to enable scalable data product delivery.

Team & Vendor Leadership  
• Lead and coordinate all onsite and offshore resources supporting the Operational Data Platform, including L1–L3 support, data engineering, analytics, and platform operations teams.  
• Act as the single architectural and operational authority for a hybrid delivery model spanning onshore leadership and offshore execution teams.  
• Define clear roles, responsibilities, escalation paths, and RACI frameworks across vendors and internal teams.  
• Hold managed service providers accountable for SLAs, security standards, architectural compliance, and operational excellence.

Data Operations & Reliability  
• Own the Data Ops operating model including incident management, change governance, release coordination, and production support.  
• Establish severity-based support coverage and on-call models.  
• Lead root cause analysis initiatives and drive continuous platform reliability improvements.

Governance, Security & Compliance  
• Define and enforce governance standards for RBAC, data masking, CI/CD, Infrastructure as Code, and audit readiness.  
• Ensure SOX and privacy controls are embedded in platform architecture and operations.  
• Serve as technical authority during audits by providing architectural artifacts and operational evidence.

Observability & Continuous Improvement  
• Define the observability strategy for pipeline health, data quality, platform metrics, cost telemetry, and SLA enforcement.  
• Champion Data Reliability Engineering practices and proactive monitoring.

Qualifications  
• 10+ years of experience in data, platform, or enterprise architecture roles.  
• 3+ years designing and operating cloud-native data platforms (Azure strongly preferred).  
• Deep expertise in Azure Databricks, Spark, Delta Lake, Power BI, and Data Ops practices.  
• Experience leading onsite and offshore teams within managed services or hybrid delivery models.  
• Strong background in governance, security, and regulated environments (SOX).  
• Bachelor’s degree in Computer Science, Engineering, or related field;
Master’s degree preferred.

Why This Role Matters  This Principal Architect role is foundational to Service Experts’ data strategy and long-term digital modernization. The position combines architectural authority with operational accountability and team leadership, ensuring the data platform is treated as a reliable, governed, enterprise product.

Minimum Experience:

10+  Years

Minimum Education:

Bachelor's Degree
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