Software Specialist - JSOM

The University of Texas at Dallas has an excellent job opportunity for individuals looking to join our team as a Software Specialist I in the Jindal School of Management ( JSOM ).

Prepares new desktops and laptops for deployment by applying the standard JSOM image to them as they are received. Assist staff and faculty with data migration from old devices. Troubleshoot wireless network connectivity problems on Windows and Apple laptops and tablets as well as, Android and IOS devices. Additional duties as assigned.

Associate’s degree in a related field or equivalent IT certifications or an equivalent combination of education and experience.

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

• Assist JSOM staff and faculty with desktops, laptops, applications, and related technology.
• Provide support by troubleshooting hardware and software issues.
• Resolve issues or assign tickets as necessary.
• Answer support calls for assistance with AV Podiums in classrooms.
• Assist in the daily operations of the JSOM Technology and Facilities department as necessary.

Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, computers, and peripherals.

Other
- Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, & computers.

Work will be performed on-site and in person.

• BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees
• AD&D Insurance
• Dental & Vision Plan Options
• Long and short-term disability
• TRS Retirement Plan
• Fertility Benefits
• Paid time off

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, Linked In Learning, and UT Dallas Bright Leaders Program.

UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment.

All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community.

UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment.

The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.

To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator.

For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Required fields are indicated with an asterisk (*).

• Resume
• Cover Letter/Letter of Application

• Veteran Employment Preference
  - Form DD-214

Human Resources,
800 West Campbell Road, AD3.418
Richardson,
TX