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Activation & Troubleshooting Tech Support Specialist
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-08-06
Listing for:
Prodapt
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Prodapt is seeking a Process Associate Specialist/CSR in Richardson, TX to support field technicians and internal teams with service activation, troubleshooting, and technical support across multiple systems. The role involves inbound calls and chats, assisting with installations, migrations, restorations, and outage-related activities.
Ideal candidates have a high school diploma or GED, 1+ years in technical support or telecom operations, and strong troubleshooting and communication skills.
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