IT Asset Lead

Welcome!

The IT Asset Management & Deployment Specialist is responsible for the full lifecycle management of technology assets across Service Experts locations. This role ensures accurate inventory control, device deployment, asset recovery, lifecycle tracking, compliance, maintenance of asset records, and coordination of employee onboarding and offboarding activities. The position serves as the primary custodian of IT hardware assets, ensuring equipment is properly procured, configured, assigned, tracked, recovered, redeployed, and disposed of in accordance with company policies and financial controls.

Primary Responsibilities:

Asset Inventory Management Maintain inventory records for all IT assets, including:

Laptops Desktop computers

Tablets/iPadsMobile phones

Docking stations

Monitors Printers Peripherals Ensure  all assets are properly tagged and entered into the asset tracking system.

Perform periodic inventory audits and reconciliations.

Validate asset records for accuracy, completeness, location, and user assignment.

Asset Deployment & Configuration Prepare and deploy equipment to new hires and existing employees.

Coordinate equipment fulfillment for onboarding events.

Configure devices including:

Windows setup

Microsoft Intune enrollment

Security configuration

Application installation

Maintain standard device build images and deployment procedures.

Provide shipment tracking and confirmation of asset delivery.

Asset Recovery & Redeployment Manage recovery of equipment from:

Employee terminations

Resignations

Center closures

Mergers and acquisitions

Technology refresh programs

Inspect returned assets and determine:

Reusable Repairable Recyclable Return -to-lessor

Coordinate equipment refurbishment and redeployment programs.

Asset Lifecycle Management Track assets from procurement through disposal.

Monitor warranty, lease, and replacement schedules.

Coordinate equipment returns to leasing companies.

Manage hardware refresh initiatives.

Identify and remove inactive or unused assets from service.

Mobile Device Management Maintain inventory of mobile phones and tablets.

Coordinate activations, upgrades, replacements, and carrier transfers.

Work with wireless providers regarding:

Device provisioning

Tracking Returns Billing  verification

Monitor unused devices and recommend cost-saving opportunities.

Reporting & Analytics Produce weekly and monthly reports including:

Asset inventory counts

Available inventory

Assigned inventory

Lost or missing assets

Lease expiration schedules

Redeployment activity

Inventory valuation

Support Finance, Procurement, IT Leadership, Internal Audit, and Compliance teams.

Compliance & Governance Ensure compliance with:

Corporate IT policies

Information security requirements

Asset management standards

Audit requirements

Maintain complete asset documentation and audit trails.

Support SOX and internal audit reviews involving technology assets.

Vendor Coordination Act as primary contact for:

Leasing providers

Asset recovery vendors

Mobile carriers

Hardware suppliers

Logistics partners

Coordinate pickup, shipping, repair, and disposal activities.

Qualifications:

•

Minimum Experience:

6+ years
•

Minimum Education:

High School Diploma/GED Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talenta
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