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Korean-Speaking VOC Operations Analyst
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-09-09
Listing for:
2020 Companies, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Technical Support, Data Analyst
Job Description & How to Apply Below
2020 Companies, Inc. is seeking an on-site VOC Operations Support Specialist in Richardson/Plano, TX. The role requires fluent Korean (written and spoken) and extensive root cause analysis experience to drive improvements in customer care operations.
You will analyze trends, summarize findings for leadership, and lead projects to enhance processes, collaborating with cross-functional teams and supporting high-level escalations in Korean and English.
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