EAM & FSM Consultant

The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence.

You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel.

• Perform business analysis projects using advanced techniques (e.g., predictive analytics, scenario modelling) to identify strategic opportunities within the domain, influencing long‑term decisions and value chain optimization.
• Perform detailed evaluations of IT solutions, leveraging domain expertise to assess effectiveness and alignment with client goals, guiding strategic technology decisions.
• Create documentation for systems, ensuring precision and thoroughness, while leading efforts to articulate sophisticated technical concepts for diverse stakeholders.
• Perform specialized research on third‑party products, providing in‑depth insights on features, performance, and integration capabilities to ensure alignment with client needs and industry standards.
• Create solution architectures and develop comprehensive architectural diagrams, ensuring scalability, resilience, and integration with existing infrastructure.
• Run the technical aspects of implementation by applying domain knowledge and ensuring scalable optimal system performance. Design and execute maintenance strategies to ensure long‑term system reliability.

• Expertise in IT solutions and solution architecture for specific sectors.
• Proficiency in evaluating IT solutions and aligning them with business enhancement goals.
• A focus on innovation and adaptability for integrating new technologies.
• Proactive problem‑solving to streamline complex requirements.
• Skilled in research, innovation adoption, and designing scalable architectures, aligned with industry standards and best practices.

• Experience with business and digital transformation initiatives for Utility clients across Transmission, Distribution, Vegetation Management, Gas, Water, and Asset Operations.
• Architect enterprise Field Service Management solutions leveraging platforms such as OverIT, Oracle Field Service (OFS), Salesforce Field Service (FSL), Kloud Gin, Service Now FSM, IFS, or similar technologies.
• Experience in driving transformation initiatives across Vegetation Management, including inspection planning, patrols, work planning, tree trimming, contractor management, hazard mitigation, compliance, LiDAR integration, and wildfire risk reduction.
• Experience in business process design for Transmission & Distribution operations, including construction, maintenance, inspections, emergency response, switching, asset maintenance, and capital projects.
• Experience in collaborating with GIS, Asset Management, ERP, ADMS, OMS, EAM, CRM, and enterprise integration teams to deliver scalable end‑to‑end solutions.

• Experience leading large transformation programs and distributed consulting teams.
• Experience in providing strategic guidance on Field Service Management modernization, workforce optimization, and operational excellence.
• Experience with discovery…