Solutions Engineer-Hyperscale and AI Infrastructure

Meet the Team

Join the Emerging AI & Cloud team working with AI platform and infrastructure customers. This dynamic space is evolving at an unprecedented pace, driving the AI revolution with cutting‑edge technology. Our team is deeply customer‑centric, dedicated to delivering exceptional results and ensuring customer success.

As a Senior Solutions Engineer at Cisco, you will lead technical engagements with AI platform and infrastructure customers, driving innovative solutions that fuel their growth.

• Designing AI, Service Provider, and Data Center networks at scale
• Expertise in AI back‑end and front‑end network designs, including compute, storage, and optics
• Proficiency with Cisco IOS‑XR, NX‑OS, or equivalent operating systems
• Experience with open‑source NOS such as SONiC
• Deep knowledge of routing protocols, including BGP, MPLS, EVPN, and Segment Routing
• Knowledge of optical system design including Metro, RON, DWDM, and optics for data center environments
• Strong understanding of silicon architecture, ASICs, and system designs
• Familiarity with AI workloads, large language models (LLM), and MLOps tools
• Automation tooling and scripting skills
• Ability to establish trust and credibility through technical excellence
• Linking architectural vision to account strategy
• Staying current on AI industry trends and changes
• Lead the strategy and planning of demand generation and enablement initiatives
• Identify customer needs and showcase cross‑architecture solutions
• Lead demonstrations that emphasize how Cisco solutions can drive business outcomes
• Mobilize a broad network of stakeholders to drive transformative synergies and optimize customer relationships
• Demonstrate agility by adjusting strategies in response to disruptions

8+ years of experience in technical sales or customer engagement, with expertise in data center networking, service provider markets Deep technical expertise in Service Provider architectures, including Data Center, Route/Switch, AI‑Ready Networking, and Automation. Strong technical expertise in Cisco solutions or equivalent competitor products.

Excellent communication, presentation, and problem‑solving skills with a customer‑focused mindset Self‑motivated and proactive, with the ability to build strong customer relationships and effectively articulate Cisco’s product portfolio 10+ years of hands‑on experience adapting and delivering results in high‑velocity, advanced technology environments In‑depth knowledge of Compute, Optical is desirable Bachelor’s degree in electrical engineering, Computer Science, or equivalent; CCIE certification is desirable Experience selling solutions to AI platform & infrastructure customers Proven track record in pre‑sales with a growth mindset and ability to work independently Coding or software development experience is a significant plus Experience with SONiC is highly advantageous Comprehensive understanding of Cisco, competitors, technologies, solutions, and market dynamics Ability to navigate complex technical and sales situations and effectively resolve challenges or elevate as needed.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.

Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are…