Parking & Transportation Manager

The Parking and Transportation Manager provides management and supervision of all parking operations including fiscal management, planning, staff supervision, and alternative transportation. The Parking & Transportation Manager provides overall supervision of the UT Dallas Parking Office and supervises the day-to‑day operations which include first‑line customer contact, citation payment processing, appeals processing, billing, collections, invoicing, and reports. Additionally, the Parking and Transportation Manager oversees daily operations to assure efficient customer service;

ensures compliance with federal, state, and local laws and codes; evaluates customer and client eligibility and requirements. Handles monthly financial reconciliation, accounts payable, human resources, and inventory for the department.

Minimum Education and Experience

• Two (2) years of related work experience.
• 1 year of management/supervisory experience.
• Equivalent combination of education and experience will be accepted.

Preferred Education and Experience

Previous higher education work experience preferred. Completed Bachelors, Masters, or other advanced degree. Two years of management experience, and prior experience in parking and transportation industry strongly preferred.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

• Reports directly to Assistant Director.
• Manages all functions of the Parking and Transportation Office. Position provides overall supervision of the UT Dallas Parking Office, including first‑line customer contact, citation payment processing, appeals processing, billing, collections, invoicing and reports.
• Provides management and supervision of day‑to‑day parking operations including fiscal management, planning, staff supervision, and alternative transportation. Responsible for all student workers duties including cashiering and money handling, as well as parking permit control and distribution at the Parking Office.
• Oversees daily operations to assure efficient customer service; assures compliance with federal, state, and local laws and codes; evaluates customer and client eligibility and requirements. Review and management of parking enforcement policies and jurisdiction.
• Responsible for creating and posting new full time and part‑time positions on UTD Jobs Website. Also responsible for completing all required hiring paperwork, scheduling, and attending interviews as a part of the search committee. Supervises five full time employees, three Parking Specialists and two Parking Assistants, and several student workers.
• Assisting with project and capital planning for parking reconfiguration and transportation initiatives.
• Oversees Payroll Deduction and Reserved parking permit sales, along with other elevated projects that extend beyond day‑to‑day sales.
• Approves and reconciles financial journals for inter‑office financial transactions for special events and other purchases made via cost center.
• Manages accounts payable for all purchases through our department cost centers. Also manages invoicing to third party vendors and ensuring payment is made. Oversee the monthly reconciliation of parking cost centers.
• Oversee parking lot maintenance, and submitting work orders, and conducts and trains staff on maintenance of parking facilities.
• Social media manager for all Parking & Transportation Twitter and Facebook, along with List Serv email groups.
• Represent UT Dallas Parking & Transportation at University events.
• Manage construction projects related to parking & transportation on campus, including bids, contracts, payment, supervision, and planning.
• Prepare and report on all Parking & Transportation related metrics and statistics, including raw data and graphs for presentation.

Primarily an office position, but field work is also…