Regional Engineering Manager - Critical Facilities

Position Summary

The manager will lead a team of highly skilled technicians and serve as a key liaison between internal departments and external partners. Their leadership ensures that all systems operate at peak performance, supporting business continuity and service reliability.

• Oversee critical infrastructure design and operations.
• Review and approve Corporate Real Estate change control process in critical environments.
• Develop, review and revise infrastructure design standards.
• Manage compliance processes for approximately 200 Tier2 and Tier3 critical facilities worldwide.
• Ensure 100% uptime of the bank's most critical assets.
• Provide technical recovery support worldwide in the event of a critical building environmental outage.
• Interface with client senior managers in T&O, GCIB and Call Centers to ensure proper use of scarce critical infrastructure.
• Oversee daily operations and maintenance of all critical facility systems including HVAC, UPS, generators, switch gear, fire suppression, and BMS.
• Lead and manage a team of facility engineers and technicians, ensuring adherence to safety protocols and operational standards.
• Develop and implement preventive and predictive maintenance programs.
• Coordinate with IT, security, and construction teams for infrastructure upgrades and capacity planning.
• Monitor and analyze system performance metrics to ensure operational efficiency and compliance.
• Manage vendor relationships and service contracts for facility-related services.
• Respond to emergency situations and lead incident management and root cause analysis.
• Ensure compliance with local, state, and federal regulations, as well as internal policies and industry standards (e.g., Uptime Institute, NFPA, ASHRAE).
• Maintain documentation including SOPs, MOPs, EOPs, and asset inventories.
• Support budgeting and cost control for facility operations and capital projects.

• 7+ years of experience in mission‑critical facilities operations, preferably in data center environments.
• Strong knowledge of electrical and mechanical systems, including high‑voltage systems, chilled water systems, and emergency power systems.
• Proven leadership and team management experience.
• Familiarity with CMMS platforms and building automation systems.
• Excellent problem‑solving, communication, and organizational skills.
• Preferred certifications: PMP, CFM, or data‑center specific credentials such as DCEP, CDCP.
• On‑site presence required with availability for on‑call support and emergency response; may involve lifting, climbing, and working in confined spaces or high‑voltage areas.
• Rotational shift coverage may be required depending on operational needs.

Shift: 1st shift (United States of America)
Hours per week: 40