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Service Center Leader: Drive Ops, KPIs & Client
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-06-29
Listing for:
Willis Towers Watson
Full Time
position Listed on 2026-06-29
Job specializations:
-
Management
Operations Management, Client Relationship Manager
Job Description & How to Apply Below
Willis Towers Watson is looking for a Service Center Manager in Richardson, Texas. This role involves overseeing service center operations, ensuring exceptional client service, and driving team performance. You will manage daily operations, coach representatives, track performance metrics, and ensure compliance with company policies.
The ideal candidate has over 5 years of experience in client service and at least 2 years in a leadership role, with a strong understanding of service center technologies.
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